What We Did
Strategy: Assessments to Align Information Centers with Corporate Strategy
Corporate libraries and information centers are under pressure to deliver high value services and demonstrate to company leadership the worth of those services.
The commitment to maintaining a traditional library is insufficient in today’s incredibly competitive environment. Successful endeavors require agile, flexible and responsive delivery of information going well beyond the services that were sufficient in the past.
To prepare for that level of service, information providers must know their strengths and capabilities in order to explore expanded services that will have positive impact on the organization. This knowledge will allow them to explore the possibilities of expanded services that will positively impact the organization.
The daily pressures of operating an information center do not allow library directors and managers to complete an impactful self-assessment.
Answer Maven can assess current services and personnel skills and compare them to your company’s strategic goals.
Once the assessment is complete, a second phase of aligning goals and abilities can begin. Answer Maven can help you create a roadmap of technologies, personnel and services that will transform your information center into the indispensable, go-to center of knowledge your institution deserves.
Answer Maven leverages the key role of the information professional – not the technology – in such a transformation.
Each engagement is customized to your information center’s needs.
Intelligence: Deriving Value
Once information professionals and services are matched to your organization’s goals, Answer Maven can prepare you and your team for next steps.
- Define New Opportunities
- Implement Best Practices
- Deploy Essential Technologies
- Train the Team
Each engagement is custom to your information center’s unique challenges and resources.
Answer: Learn How to Mine What You Already Paid For
- “Value Dilemma” and “Expressing Worth” Workshops
- Strategic Planning Facilitation
- Teaching your staff to perform and information audit
- Preparing your staff to develop Content Management Services and Custom Taxonomies