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Facilitate fragmented team dynamic and communication

A team of 10 information center professionals work in multiple locations. Some members are veterans of the parent company others are transfers into the company from corporate acquisitions. Some are young with little professional experience; others are close to...

The D.A.T.A Negotiation Method

In a recent Pinhawk Law Librarian Digest (an email subscription service) there was a mention of an article by Susannah Tredwell.  The article, Negotiating Contracts: Not Fun, But Necessary provided a brief synopsis of Tredwell’s takeaways from a 2014 SLA Annual...

Circumstances Force Actions: When Value Falls Short

I returned to the office quite energized from my speaking engagement with Indiana Library Federation.  In Tuesday’s session, The Value Dilemma: Key Components Used to Express Worth to Leadership, one of the attendees asked a hypothetical question that prompted a...

The Value Dilemma: Leadership and Worth

I sat down last night to begin preparation for an upcoming workshop to be presented at the Indiana Library Federation Annual Conference in November.  I have been so immersed in assessments, process improvements, analytics and the “how” of communicating...

Deciphering Library Value from a Business Perspective

For the past couple of months I have been working on a great new project with HBR Consulting. HBR was awarded the opportunity to do a research study for the American Association of Law Libraries on the value of law libraries in today’s legal environment. The...

Scared by Search

I read recently in a Beyond Search article, “Shodan and the Scary Side of Search”  the summary of a Forbes article. The original article, “The Terrifying Search Engine that Finds Internet-Connected Cameras, Traffic Lights, Medical Devise, Baby Monitors and Power...

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Who is Answer Maven?

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Who is Answer Maven?

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