Go Green Incentives Stimulate Louisville

February 25, 2010

This morning, I woke up with the thought that a post relevant to our effort at The Seed 2020 to provide networking and educational opportunities for women and minority owned businesses in Louisville was the perfect topic for today’s post.

So I hit the Google Reader and do a quick search and am delighted by the headline “Louisville creates business incentive programs.” Funding is provided by:

Green Stimulus

U.S. Department of Energy Efficiency Conservation Block Grant, federal stimulus funds, and city funds.

The purpose is to encourage economic development in Green Technology.  You can get the details of these stimulus packages from the Business First article.

The article immediately made me think of Dr. Tyra Oldham.  Dr. Tyra Oldham, one of tonight’s speakers at The Seed 2020, is a leader in green construction.  Her company Land, offers engineering, design and much more to clients who wish to “shift from grey to green.”

I met Dr. Oldham at  our inaugural event for The Seed 2020.  This group, the brain child of Stephen Arnold is leading the pack in combining education and networking to provide its own stimulus for economic development and partnerships in Louisville.

Tonight Dr. Oldham will discuss the use of social media to develop connections and form partnerships.  The rest of tonight’s panel will touch on brand building and trends in social media.

Please join us for a night of networking and education at Blue Mountain Coffee House at 6 pm.  Dr. Oldham and the rest of the panel will deliver in 10 minutes or less, the gems of their success in the social media world.

Constance Ard February 25, 2010


Aiming for the Gold: Legal Research Training

February 23, 2010

In late March, I will be presenting to the Fayette County Bar Association on the topic of Online Research Tools with an emphasis on free sources.  Yesterday, during a stimulating lunch conversation a fellow law firm librarian and I discussed the disparity between legal research in law school and law firms.

These two things have caused me to wonder if there is one way to influence the behavior of future attorneys and get researchers to  concentrate on cost-effective research?  Now my initial idea was to show the actual retail costs of a search to law students. The sticker shock in context of what they actually did should open eyes to possibilities.  Of course it could also scare them into a whole where they refused to reach beyond the easy, cheap results to find the unearthed gem even when it was essential to their work.

Now granted, I know next to nothing to how various law schools teach legal research.  The methods are probably as varied as the schools themselves.  What I do know, is that as a former firm librarian, bills that were beyond control in retail costs were shown to young associates and even partners, as warranted.  This simple demonstration of the cost of information was an effective means to getting attorneys signed up for sessions with our vendor training and our own planned training in the firm.  Or getting the attorney to call the library for their in-depth research because we could provide the results cost-effectively and allow them to spend their time analyzing the essential information.

Cost-effectiveness and time are two critical factors in online research for attorneys.  Hunting and pecking for that “free” resource is often not the best method for saving time and money on a project.  So the balance of the two is extremely important.

Firms that complement the in-depth resources offered by LexisNexis and Westlaw with the easy to use and sufficient resources on FastCase are providing a cost-effective tool.

Attorneys may complain about the need to be able to use all these different systems.  The reality is that most providers are taking their cue from Google and making search as easy as filling-in the box.

I personally have mixed feelings about that fill-in-the-box mentality.  If that’s all that we teach our attorneys and legal professionals to do, there’s a danger of mixed data and the reliance on a subset of results that could be lacking.  I’m not saying that the box isn’t great, it is.  What I’m saying is that we need to teach the reality of what it is that is being pulled out when the box is filled.

I’m looking forward to glimpsing WestlawNext in person, beyond this tutorial.  It sounds intriguing with the ease of use and the fill-in-box and the “work like you” concept that West is selling.

Jurisdiction and primary vs. secondary have always, and will, remain key factors in choosing the universe of legal materials that should be searched.   I just wonder how well those universes are defined to young attorneys.  Early in my career, I had an attorney who told me “No more or less than 20 results.”  He defined the universe narrowly, but he expected me to pull from the entire universe the best of what was available.

Aiming for the Gold

The box makes it easy to accept the first 20 as the best 20.  Or if you take the other approach: “I want to see everything that could possibly be relevant’ you have a wealth of organisms within the universe that must be analysed while keeping in mind the costs of the analysis.  To win the Gold in legal research, training should address both costs and time as well as the universe of sources that are and should be used.

Constance Ard February 23, 2010


Buzz Around Analysis

February 22, 2010

Searching Buzz requires more than a box.

Per the request of a client I wrote up an analysis of Google’s Buzz search.  You can read that analysis on the Arnold IT.com Beyond Search blog in the Featured Items section.


A Song, A Coke and Scanning the World’s Knowledge

February 18, 2010

I despise duplication of effort.  Therefore, when it came time to begin the planning for the digitization phase of a current project I did a bit of research.

Apparently, Google is not the only one that has been out there digitizing library holdings.  Granted Project Gutenberg and the Internet Archive seem to be concentrating on public domain titles (pre-1922). It kind of makes one wonder why duplicate the effort?

I’d say let’s give the world a coke and a scanner and see if we can’t make our culture collection Alexandria available through collaboration.  Or is that already happening?  It seems chaotic at best to the uninitiated.

So as I try to make sense of this in my own world I thought I’d let you grab your own coke, sing your own song of harmony and I’ll give you a list of current digitization projects that I have discovered.

Author’s Note: I do not purport this list to be a complete and comprehensive list of ongoing projects.  These are projects I have stumbled upon while seeking information for another purpose.

Scanning without a coke.The Big Ones

  • Project Gutenberg
  • Internet Archive
  • Google
  • Microsoft’s Live   project has been discontinued but the as is items are still out there for your use and discovery.

Smaller Library Consortia projects with a scope of books and more.

At this point I feel like I’m barely scraping the surface of what is going on in the digitization of libraries.

What is apparent is that digitization is and will continue to happen.  Google is willing to make a private investment that will benefit the public good.  Libraries struggle with funding and human resources necessary to complete a digitization project.  I think I might be ready to let Google provide the coke and scanning robot while we sit back and enjoy the song.

It would be nice to avoid duplication of effort in the digitization projects but that is as impossible as gathering every publication ever into a single physical space.  There are benefits to consortia efforts and even special libraries with very niche collections that take on their own project.

It would be nice though to take comfort in the knowledge that one of the big guys is gonna do all the really important stuff.  Of course, then you get into the definition of what is important and that’s way to librarian for me to debate here.

I’ll settle for some best practices that help all involved in these projects to make the best of their resources both fiscal and human so that the greater good  of access is served well.  Perhaps by the end of my own work I’ll even be able to define some of those best practices.

Constance Ard February 17, 2010


Nothing is Free – PACER Costs and Investments

February 17, 2010

I read a nice explanation of PACER costs from a different view-point, one could even say an insider’s view last night while watching the UK v. Mississippi game; and what a game.

One point that I really like from this article is:

“Only those who use PACER pay for it.”

Now that’s an idea…paying for service that is used. Of course the alternate argument is that libraries who provide access to PACER for their customers are paying for what the customers use.  True, but then libraries used to/perhaps still do a charge a going rate for copies.

To this point Mr. Tunheim, provides a high level break down of the percentage of paying customer who access PACER.  BTW, anyone can sign up for a PACER account.

“Nearly 40 percent of PACER’s revenues are generated by less than 1 percent of its active accounts, and the vast majority of the remaining PACER accounts incur less than $500 in fees per year.”

And the funds collected for PACER documents, feed right back into the system to help enhance it – something long overdue for certain.

So I’m still not on board with the PACER should be completely free bandwagon that I discussed last year in my Poking the PACER Petition Part I and Part II posts.

Constance Ard Feb. 17, 2010 Read the rest of this entry »


Serendipity Leads to Satisfaction: Building a Business On Your Expertise

February 16, 2010

In my last post I discussed the start of my independent information professional career and the need to be flexible.  In this post I want to talk a bit about building a small business and the parts I enjoy the most about my own business.

We all know that marketing and networking are essential parts of building any business.    Luckily in the 21st century we have social media tools that truly make it easy to do with a few pushes of a few buttons.

Strategic Social Networking - Fitting the right tool to your information needs.

I’ve talked often about the need to use these tools strategically and have advised clients on the this same business issue.  I have been lucky to lately be involved in planning networking events and participating in a new effort by the ArnoldIT group to unmask the strategies of social media for business purposes.

When I was interviewed last week, Ms. Hughes asked me how I got my book deal.  The answer is almost serendipity.  The truth is that my editor mentioned a few items when she contacted me:

So social media tools and professional involvement are key components to exposure and subsequent opportunities.

As the social media tools develop features and applications your marketing strategies will have more flexibility and opportunities.  You may be so busy running your business that you feel overwhelmed by the opportunities lost because you don’t have time to devote to your social media presence.

I know that I certainly feel that way at my busiest.  It is always more important to do the work that  is the basis of my business than the work related to getting the word out about my business.  In reality neither component should be ignored.

I prefer to spend my time developing information content access processes for my clients than talking about how well I do the work.  Unfortunately, without telling you that I am capable of developing information and content management frameworks that allow your users to access the data necessary for their job, I have no business.

Ms. Hughes asked me last week, which part of the work I’m doing now I enjoy the most.  The true answer to that question is what it has always been for me as an information professional: helping the user find what they need to do their job.

As an IIP I can take that work to different levels than the training and research assistance that was such a major component of my work as a law librarian.  Now I can assess the current status of information practices, the effectiveness of tools being used and develop practices and recommend solutions that improve the end users ability to get the information they need when they need it.

Information users want relevant, current information that is delivered in a timely fashion.  The right policies, procedures and professionals are the key components necessary to give users what they want.

I use my blog, as a way to expose potential clients to my ability to offer them a useful solution to their information and content problems.  My blog is promoted through Twitter.  I use Facebook and Linked-In to network and those are just the top 3.  There are many other niche tools that I have dipped my toes into in an effort to assess their usefulness to solve an information problem as well as being used for marketing.

Being a librarian, I never look at social media tools as one-dimensional.  Social media is a research tool, a networking tool,  and a content management application.  Finding the right fit and the appropriate tool can be confusing. Luckily there are many information professionals such as myself to help busy business owners and information users apply the right solution to their own information needs.

Constance Ard February 16, 2010.


Zakta Gets Dough

February 16, 2010

CincyTech invests $250K in Zakta.com.  I’ve written about Zakta in the past.  I continue to use this search engine when I want an aggregated search result list.  The combination of search and categorization makes it a bit unique in the search field and worth keeping your eye on.

Constance Ard Feb. 16


Being Independent Allows Flexibility

February 15, 2010

Last week I had the opportunity to share some cocoa and conversation with a fellow librarian who is working on her MBA.  She asked to interview me for a project she was working on related to Independent Information Professionals.

The conversation ranged from how I got started to how I plan to continue building my clientele.  I spent a lot of time talking about the mentors and others who supported me in making the switch from employee to self-employed.  I iterated the fact that I had a client to begin with who also became a mentor and another mentor in the business who has helped me learn lots of the ins and outs of being and Independent Information Professional.

Independent Information Professionals benefit from Flexibility

In addition to the people behind me, I also have been given some unusual opportunities early in my IIP career.  For instance, being approached late last summer to write a book.  I don’t think that happens to many IIPs early on but it was an opportunity I could not refuse.

My interviewer seemed surprised by my adamant statement, that I did not plan for this change in career and that I was not good at setting out long-term career goals for myself.  Every thing I have done in my career path has been time and opportunity based.

My first full-time professional library job came from meeting the hiring librarian at a conference and pressing my resume into her hand at that initial meeting.  Starting Answer Maven was a result of assessing opportunities and hurdles in changing jobs in my then current setting.  Having people in my corner saying “You can do this” gave me some courage that I didn’t have myself.  And that courage was a necessary component for the switch.

Now, although I don’t plan for my own career moves you must understand that once a path has been chosen, I dedicate myself to succeeding.  So I do plan for things within my IIP career.  I set marketing goals, I continuously strive forward and I have realistic milestones set that ensure that I do not remain stagnant.

The funny thing is that the goals I set often transform into something larger.

  • Attend 1 networking event per month

has become

  • Assist in the planning and execution of one networking event per month.
  • Write for 1 article publication per quarter

transformed into writing a book as opposed to an article.  Trust me writing a full length book/report is way harder than writing a 500 word article.

So if I have one piece of advice to offer up to anyone in the independent information profession it is to take opportunities where they present and be flexible in how you execute the actions necessary to meet your goals.

Constance Ard February 15, 2010


Experience v. Opportunity: The Superbowl Battle between Old and New

February 4, 2010

SNS is hot.  Last fall I had the opportunity to educate folks on the use of Social media in investigation and marketing.  This winter, I’ve been busy with some traditional information projects but SNS keeps creeping back into play.

The Seed 2020 events for February and March will focus on a variety of SNS aspects.  I’m a part of a new venture with the Beyond Search team and our SNS-Strategic Social Networking endeavors.  What I find amazing is that the opportunities with SNS are seemingly infinite.  Strategy is necessary.  People often go in to the land of Twitter, Facebook and Linked-In (3 of the top SNS sites) without a plan for what they want to happen in this new landscape.  Sure some success occurs just because you are there but if you successfully implement a strategy the success will multiply.

Superbowl Battle Experience v. Opportunity

o my Superbowl battle for the present is the contest between some of the traditional services I’m currently engaged in related to research and information content procedures and the ripe strength of the upcoming SNS contender.  Eventually the SNS stuff will triumph but I have to get through that 4th quarter first.

Is your business ready to set the playbook in motion for SNS?  Businesses that ignore this new competitive landscape will lose.  The game will be about strategy and frequency and filling the hole.  Rarely is social networking though of as enduring but as the search results creep into Google and other search engines from Facebook and Twitter endurance and social media will remain intertwined.

Constance Ard February 3, 2010


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