God Made Dirt and We Start From There

April 28, 2009

Michael Grunberg is not the typical Somerset Kentucky businessman. His finesse and style peg him as an outsider, albeit, a welcome outsider to the region. A while back, I sat with Mr. Grunberg during one of his visits to his latest investment endeavor, Somerset Energy Refining. For those of you who don’t recognize the name, this is the restructured entity that once was Somerset Oil Refinery.

Mr. Grunberg read the writing on the wall and looked for opportunities to diversify his real estate investments. In the classic recipe for success of buying low and selling high, Grunberg seized the opportunity to resurrect a broken business.

Of course success was the end game and in order for this diversification venture to succeed Grunberg needed to identify why the business had failed in the first place. The advantage that Grunberg had was capital. This overcame the challenges of previous owners who were deep in debt with little or no capital.

As with any successful business, financials and review on paper is never enough to guarantee success. A visit to Somerset was in order to seal the deal. He was pleased with what he found with “the Lake,” the summer month car shows and the energy of the community. Nothing about this investment was easy except the decision to invest.

Thanks to Somerset Oil’s bankruptcy, Grunberg was able to take this teacup refinery and apply money, discipline and talent to maximize the investment. The bankruptcy trustee had done the fat trimming and thus it was Grunberg’s job to make good business decisions.

To begin the process Grunberg retained and is hiring the proper talent. The goal is to make a profit at all levels of the barrel. Using the cumulative experience of the people will accomplish that goal. Many of the long-time employees of Somerset Oil are proving critical to the success of Somerset Energy. Both office and refinery operations personnel are considered by Grunberg to be “key personnel.” Many of the operators and maintenance workers that kept the refinery properly mothballed to prevent corrosion and guarantee safety and environmental measures were maintained were critical to closing the deal. Grunberg closed on a working and permitted refinery, albeit down for much needed repairs, deferred maintenance and upgrades.

Reliance on intellectual capital is not an anomaly in Grunberg’s business practices. In every asset purchased brokers and key personnel are important. Grunberg has benefited from the “please take her” sentiment of closing deals that ensured that important people who know the ins and outs of the business continue. Grunberg trusts and admires the intellect of others. According to him, the trick is to identify the brighter folks surround yourself and learn from them or at least listen and emulate.

Somerset Energy Refining is an 80 plus year business. Grunberg sees his role as a sometimes taskmaster and arbitrator with no need to micromanage. Probably reassuring to some of the employees is Mr. Grunberg’s philosophy that old is not necessarily bad. This doesn’t mean that there isn’t room for new technology. As the refinery looks to maximize profits, high-tech investments and technology updates will be a priority. One future investment may be wireless data valves for flow rates maintenance and a vacuum tower.

It is interesting to note that Mr. Grunberg’s greatest challenge in this business venture has been the need to mend fences. When Somerset Oil failed, regional producers needed to go elsewhere, jobbers and independent truckers filled the vacuum. That caused an increase in cost to the producers because these jobbers are middlemen. The solution pondered by Grunberg: having the truckers come into the Somerset Energy fold. Resistance is anticipated. Other solutions for overcoming the sourcing issue: rail transport from other regions, allowing the purchase of crude at rates that compete with Marathon. The business decisions Grunberg faces are challenging. His commitment to intellectual capital and his broad-spectrum thinking are equal to those challenges.

It is critical for Somerset Energy’s success to get the regional crude in. An advantage that should not be underestimated is that GM, Mercedes, Chrysler and Ford approve the gas produced by Somerset Energy. The diesels viscosity is greater than that of other area producers, making their “off road” diesel second to none.

In short, Grunberg has committed to competitive advantages that maximize the benefits of the product and the people.

I must admit to being amused by Mr. Grunberg’s stated expectation that the area would be more rural. He seemed to enjoy the duality of the region’s suburban traits and rural access. Personally, Grunberg seems to be challenged by the slower pace of business. He says, “it’s tough to keep the ADD (attention deficit disorder) in-check here.”

The location is an advantage as Grunberg works to recruit and retain talent. Thanks to the proximity of Lexington and the fact that most people enjoy living in the Somerset region it’s easy to entice people.

What does he like the best about Somerset so far? “The weather.” I think he may have even embraced the old Kentucky adage: If you don’t like the weather wait 10 minutes.”

Author’s Note:  This article is based on an interview with Michael Grunberg conducted in December 2008 and has just been released from consideration by another publishing venue.  The title is a quote from an employee at Somerset Energy Refining that Mr. Grunberg has embraced.


Professional Development Equals Personal Progress

April 24, 2009

Throughout my career as a librarian I have participated in professional organizations.  SLA is my professional home and I’m proud of the network of friends and colleagues I met through SLA who are such a part of my life.

Without this professional involvement, I would have suffered from a lack of engagement and challenges in my career.  My volunteer activities both with SLA and the Kentucky Library Association offered ways to develop my skills and career beyond my daily work.

I am most proud of the network I have developed through these organizations and I selfishly take pride in the accomplishments of fellow committee and board members.  Thus, I am proud to personally endorse Stacey Greenwell for the position of SLA Division Cabinet Chair-Elect.  You can read about her dedication and commitment to SLA in her own words.

My support for Stacey is based upon my knowledge of her work ethic and her commitment to the advancement of librarianship.  She is committed to sharing the successes and failures of her own innovations so that others can improve and expand for the benefit of their own libraries.  With that kind of commitment to work and a proven leadership record for SLA I know that Stacey will serve members like me well.

My career has benefited from the things I have learned through SLA .   For me to continue my personal progress  and professional development I have to invest an effort in strong leadership. Thus, I support great leaders like Stacey because they are the strength behind SLA’s success.

Constance Ard April 24, 2009

Note:  Thanks for indulging in the reading of a “me” blog post.  The next post will be back to you.


De-Duplication

April 17, 2009

As a firm librarian, one of the first things I came to understand was the importance of having primary research sources in duplicate formats.  That was in 1996.  In 2008 it was still important but the financial realities were beginning to impact the ability to keep items in duplicate formats.   Today I suspect this is a critical mission in law firm collection development for those who have not already conquered the resistance.

Those of you in the legal world understand that by duplicate formats I mean that regulations, statutes and favorite treatises may be available in print (including multiple copies), available through the WEXIS databases and maybe even available as a separate electronic subscription for just that title.  This doesn’t even include the “free” materials made available on the Internet by the government.

Those of you not familiar with the legal world may say why?  The reality is that in law firms time is money and if a researcher i.e. an attorney uses a resources regularly in a particular format they expect to continue to be able to do so no matter how developed other access may be.

Of course the struggle is that these duplicate formats impact the budget.  It’s easy to take a line-item view of the budget and see where cuts can be made.  Not taking the users into account makes it easy to save money.  When you stop to consider the users the decisions become difficult.

So, now the economy is tight and is affecting law firms with staff and associate lay-offs.  Travel money has been cut and other law firm amenties may be gone.  Yet still more money needs to be saved.  How can you balance the need to cut the budget and satisfy the user with an obvious choice like duplicate materials?

The easy answer is just make the cut.  As a library director or manager, it’s your responsibility to make collection decisions that support the firm’s work and meets budget.  However, if you wish to continue to make sure that attorneys can answer client questions you need to do more than make the cut.

Duplicate materials also come in the form of general reference sources that are bought in multiples for the heavy users.  Reducing those numbers is a good 2nd step.  Of course, to do it successfully you must communicate with the users what’s going to happen, why and how they will be able to get the material when they need it at midnight when you are long gone from the office.

A 3rd step is using training as a conversion tool.  If you can get your long-time print users comfortable with the electronic version then deleting the print from your collection will be easier.  Some attorneys who may be comfortable with searching case-law on-line may still be resistant to using the regulations in an electronic format.  (Remember time is money?)  They may say that it takes more time to use an electronic resource.  Your job is to get them so comfortable with the electronic version through training that they become even more efficient with the electronic version.

You may be thinking, Answer Maven why are you focusing on de-duplication through a concentration on electronic formats?  Print materials take time and staff to update.  Multiple print copies of materials are more difficult to manage.  If you have an electronic source you already have it licensed for multiple users, even transitionary users such as interns and summer associates.  This reduces the need to buy one more copy of the rules for that short-term person.

In essence, you will get more bang for you buck through the flexibility of electronic resources.  So when it comes time to de-dupe your collection think about communication with users and training as your keys to success.

Constance Ard April 17, 2009


Time for Change?

April 13, 2009

This Law Librarian Blog post has inspired me to think deeply about the issue of commercial databases within the law firm.  I must admit that as an Independent Information Professional, I have looked beyond Westlaw and Lexis for cheaper alternatives that still answer my client questions authoritatively.

Case law and statutes are easy.  Law reviews and aggregated legal news isn’t. The consistent fact is that the alternatives often take much longer to explore and locate the needle.  Fastcase and Loislaw are great options that lessen the time needed to locate the appropriate case, statute or regulation.

As a past law firm librarian, I reviewed the alternatives to Westlaw and LexisNexis regularly.  Loislaw has progressed tremendously since I first tried it back in 1998 and Fastcase has grown their collection rapidly in recent years.

The thing that always disappointed was the depth of coverage, sophistication of search, and the speed.  Now, the full disclaimer here, is that I have not taken Loislaw and Fastcase for a full test-drive in a while.  My information about them is based upon conversations I have had with product representatives and the information available about them online.

I think that Loislaw’s association with Wolters Kluwer jumps the depth of coverage hurdle especially in the treatise arena.  Fastcase has concentrated on the search functionality and has provided options that satisfy this librarian.

So the alternatives that began 10 years or so ago have grown and flourished.  They are now at the point where certain firms could benefit by using an alternative to Westlaw or LexisNexis.  Will Fastcase or Loislaw replace Westlaw or LexisNexis?  Probably not.

The hurdles they have are the depth of archives that both Westlaw and Lexis have beyond case law. The investment of resources required to catch up to the archives and scope of the resources available on Westlaw and LexisNexis would be like me beginning a web search utility that expected to catch up to Google.

The good news is that law schools are teaching beyond Westlaw and LexisNexis so that incoming attorneys won’t necessarily be married to their favorite resource upon entering the workforce.  I think that the comfort level that today’s graduates have with technology allows for more flexibility in searching legal resources.

Westlaw and LexisNexis knew that capturing their audience in law school ensured life-long customers.  Having these alternative sources also taught in law school is a a postive step for their longevity.

Training is  an important part of work in the law firm library because the rate of change in the technology finds long-time users way behind the curve.   New attorneys are more comfortable with technology and I suspect these same new attorneys aren’t as loyal to a single provider.  Thus the exposure in law school will impact the use in law firms and the more affordable alternatives will remain an attractive choice.  (If you add in federated search functionality, the hurdles lessen even more.)

Using these alternatives to Westlaw and LexisNexis will happen.  Training will continue to be important just because as the sources grow and the technology develops users will need the opportunity to refresh and update their skills.

The Law Librarian Blog post ends with a survey about print cancellations due to duplication.  De-duplication was a huge issue during my tenure at my old firm.  Stay tuned for a post about my thoughts on this issue in a post later this week.

Constance Ard April 13, 2009


Just Good Business

April 10, 2009

The other evening, after a very long day, I went out for dinner. The place I went had received a favorable review in the local alternative newspaper, LEO Weekly.  With the beginnings of a headache due to a lack of food, walking in to bad music wasn’t a good start.

A trip to the restroom raised the need for a raised voice to gain passage.  Two strikes.  So how did the business owner make me walk away  a fan?  He noticed that I sat in the booth at the most distant part away from the entertainment and came to say hello and chat with me.  (Easy to do during a slow time.)

He asked about me and my guest, he discussed the LEO review and generally engaged us in a positive upbeat manner.   After having checked on us at least one more time, he asked if we cooked and gifted us with a bottle of the marinade used in the signature dish.

We went on to discuss how he’s getting the word out about his business and I exposed him to some ideas beyond the Facebook fan page that another guest discussed creating for him (not located at time of this writing).  Twitter and some on-line restaurant guides won’t be amiss as we continue those discussions.

Social networking in today’s business world is a powerful marketing medium.   Many business owners concentrate on traditional marketing and miss the new “word of mouth” tool that is truly a key to success.  This may be due to lack of understanding or even awareness of the tools or it may be just that the personally handed out flyer is preferable.

In the end, my desire to see this restaurant succeed wouldn’t matter if the owner hadn’t conducted good business through his interaction with me and my guest.  Sometimes good business is just recognizing a potential problem and addressing it proactively.  When you go to Johnny V’s I highly recommend the S&P500.

Are you using the on-line social networking and small business tools available to your full potential?  There are so many ways to take a presence on the web and make it broader.


Ulla de Stricker: Award Winner

April 7, 2009

I’m proud to share this post by Stephen Arnold who states very eloquently some of the wonders of Ulla de Stricker who recently won the AIIP Sue Rugge Memorial Award.

During the past several years Ulla has been a mentor and advisor to me.  I hope to continue to learn from her and look forward to the opportunity to work with her in the years to come.

Ulla truly embodies the spirit of the Sue Rugge Award because she does reach out to new independent information professionals with encouragement and inspiration.  I count myself lucky to be one of those IIP’s that Ulla nourishes.

Constance Ard April 7, 2009


Business Plans for the Library

April 5, 2009

For those of you who attended last week’s KLA KYSLA Joint Spring Conference and specifically those of you who attended my workshop–Thank you!

I was very pleased that attendees paid me the compliment of saying the workshop was a fast  3 hours.  My diligence and good preparation paid in spades.  We had an interactive workshop that addressed the desires and questions for the attendees.

Translating  business plans to the library world requires a new perspective.  The workshop provided attendees with a glossary that served to translate business concepts such as sales and point-of-sale into the language of librarians.

Beyond the glossary, we discussed how to define the business concept and the importance of the right metrics used with specified milestones. One thing that was emphasized was the need for a marketing plan, something that is sorely lacking in library strategic plans according to my own research.

This workshop truly provided the foundation for attendees to take ideas and translate them into services in their own institutions.  I wish them the best success.


Sealed cases

April 5, 2009

This post at beSpacific discusses the recent vote that will tighten the amount of information diligent researchers can locate on sealed cases.

PACER has over the past several years been working to ensure that private data in court filings is properly redacted and now. Sealed vs. Sealed will be the party information revealed in cases that are sealed by the courts.   It used to be that through PACER you could get a good idea of how important cases progressed through the use of the docket sheet the sealed status will make it harder to match those very interesting newsworthy cases to the actual happenings.  Your information professionals are going to need to be more diligent to retrieve the available information that used to be provided through careful use of PACER.