Run with the C-Dogs: Libraries are Businesses

This Information Week article by Mary Hayes Weier gets to the heart of library business. Budget cuts and increased usage at the NYPL make the newly implemented BI (Business Intelligence) system a timely innovation.  Applying the principles of business with accurate...

Usage Up, Budgets Down

The news is filled with a secret that long-time library users have known… “you can get really great stuff without paying for it.” That great stuff includes music, videos and/or DVDs, books, computer access, and not just Internet but high quality,...

Video in Legal Search

In legal news, Westlaw is seeking video recordings of trials and hearings. This will have a huge impact on the future of legal research.  Judges and attorneys will be able to use the video for different purposes. I’m especially interested in the impact this will...

Saying Yes

Seth Godin often talks about saying YES! While librarians say yes often, businesses sometimes say no, too fast and too vehemently to achieve customer satisfaction.  Over the past couple of weeks, I’ve made several trips to the bank.  In each visit, until today,...

Information Technology a Social Justice Issue?

Normally, I don’t like to mix my volunteer activities with this business.  However, on occasion I am reminded that life always mixes even when we least expect it. Sunday March 8 was International Women’s Day.  I attended an event at the University of...