Evaluating Websites

October 4, 2008

Hakia, a semantic search engine has put out a call for librarians to help unlock credible websites.  Read more about the announcement here.

This prompts me to offer some advise about evaluating websites. It’s easier than you think to evaluate a site for credibility.  Probably all of you have seen this information at one point or another.  However, I was working on a project early this week and some of the sites I was visiting were no good.  So how did I know they were no good?

First, who is producing the site?  Are the individuals or the organizations providing the content known or qualified to produce information they are sharing.  Who is the author?  How do you know that the Answer Maven is who she states herself to be?  Generally, if information about the author of a blog is offered it can be authenticated.  You should verify the information offered.

How current is the information?  Look for a copyright date on a website or check for the currency of information on a blog.

Is there a way to contact the site about technical problems?  Is contact information provided for the people involved with the organization?

If it is easy to contact folks involved with the site and you verify the information through other reputable sources then you have taken important steps toward ensuring credibility.


Customer Service Law Firm Style

October 1, 2008

I wanted to share this interesting post about law firms who have set up “crisis” centers or similar services to help their clients with the financial worries of the economic crunch.

Personally, I feel law firms are supposed to be business partners.  I certainly try to track the news and other items of interest for the benefit of my clients and I would expect a similar service when an overwhelming situation was brought to bear.  If I am to succeed I need all of the people involved with my business to help me succeed.  Certainly the truth is that I am the most responsible party for that success and I should work therefore work harder than anyone involved.  However, it helps me breathe a little easier that my CPA takes care of worrying about the tax implications of my business, he’s every so much more qualified than I.

Therefore, I say good job to those firms who are working with their clients to ensure continued success.  Yes, those firms will benefit financially but that is what business is all about.


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