Customer Service Law Firm Style

I wanted to share this interesting post about law firms who have set up “crisis” centers or similar services to help their clients with the financial worries of the economic crunch.

Personally, I feel law firms are supposed to be business partners.  I certainly try to track the news and other items of interest for the benefit of my clients and I would expect a similar service when an overwhelming situation was brought to bear.  If I am to succeed I need all of the people involved with my business to help me succeed.  Certainly the truth is that I am the most responsible party for that success and I should work therefore work harder than anyone involved.  However, it helps me breathe a little easier that my CPA takes care of worrying about the tax implications of my business, he’s every so much more qualified than I.

Therefore, I say good job to those firms who are working with their clients to ensure continued success.  Yes, those firms will benefit financially but that is what business is all about.

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