The Argument for Content Not Containers: EBooks Get a Challenge

January 30, 2012

Sarah Glassmeyer continues to prove herself a thought leader in the world of librarianship. In a recent post from CALI.org we see her views on “The Enhanced Book”.

She takes the discussion about eBooks to a broader view with her move away from pros and cons and into the world of possibilities. I too taught content not container in the old days of my law firm service so her message resounded.  I do think that the methods taught within print created better researchers because the framework was defined.

Often today’s electronic researchers are limited because they think about keywords and miss methods that could open up new avenues of content discovery.  If publishers take up Glassmeyer’s challenge and “up their game” in production the possibilities will continue to grow.

And until most traditional publishers – both mass market and legal – up their game when it comes to producing ebooks, this debate isn’t going to end any time soon.

The eBook challenge is about ownership, sharing and consumption. The container offers broad scholarship and research opportunities. From an information management perspective, understanding restrictions, limits and abilities is most definitely a service that information professionals can use to add value to their institution.

Constance Ard, January 30, 2012

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Hype Cannot Overcome the Basic Challenges in Education

January 20, 2012

In today’s world it is easy to overlook some of the basic challenges related to delivery of the cool new innovations in education.  The Washington Post has reported in “Apple Launches iBooks Software to Deliver Interactive Textbooks to Students on iPads” about the latest greatest slickest information delivery tool.

The target: elementary and high school.  The object: interactive textbooks. The flaw: underfunded education systems and a serious digital divide between the ability to purchase iPads and the attractiveness of the $15 dollar textbook.

While the Post article mentions that divide it is merely a passing observation.

It’s not clear how Apple plans to get it front of students, however, since textbooks are subject to lengthy approval processes by states. Also, few students have iPads, which start at $499.

There seems to be no discussion in the hype of the unveil of the fact that educations systems are facing major cuts in funding and the economic crisis is not alleviating the pressure of rising prices in necessities.  Therefore luxuries such as an iPad don’t seem to be a wise choice for textbook delivery in the nation’s schools.

Of course, maybe I’m shortsighted.  Perhaps Apple’s next reveal will be that they are creating a foundation to rival the Gates Foundation and its commitment to libraries and education with the end result of “an iPad in every hand”.

While I applaud the innovation in delivering critical information, let’s not get blinded by the hype of the slick technology and get back to classroom basics of good teachers able to teach arithmetic, reading and writing.  When we have those basics in our students they can go on to create the next slick technology and drive the economy forward.  The capabilities of technology should not outshine the purpose of education.

Constance Ard, January 20, 2012


As Google Goes, So Goes the World: Relevance in Search Loses Ground

January 12, 2012

In Wired’s With Search+, Google Fires Another Shot at Facebook, the author unwittingly summarizes the reason for the play.

The desire to displace Facebook leaves Google scrambling for plays that will allow them to become the “social” space and drive the growth of their business. Those in the know understand that their business is not search.

Thus I find inaccuracy in the following statement by the author:

Launched Tuesday, Google’s new Search+ initiative integrates results culled from your Google+ social network connections into Google search queries, a major step into providing relevant social content into the company’s namesake product.

Doing a search for myself this morning, I find that the relevant information that I would desire was driven down the page of results by “social” results.  As an information professional I see this latest play by Google as an indication that relevance for the average user is now being defined by Google Search, not relevant information.

So Google+, social search, and Google are making great strides to promote their business but the notion that these results are relevant are laughable to a serious seeker of information.   I shall laugh my way to more effective search engines such as  Yandex, duckduckgo and even Bing.

Constance Ard, January 12, 2012


Knowledge Economy Information Professionals Should Market Value – Not Skills

January 6, 2012

“Content Curation for Marketing” on the Slaw blog certainly gave me food for thought this morning. (Hat Tip to Nina Platt’s Law Librarian Daily Digest for the alert.) After months of being immersed in research about value and relevancy in today’s knowledge economy I have an affinity for new roles for the information professional.

Today’s information explosion certainly makes it plausible for information professionals to have an expanded role in today’s information rich work environments.

Colman offers a great summary of the session and some lessons learned through her own trial of aggregation tools.  She cautions that:

Content curation, whether used for internal or external purposes, is a very effective way to filter through the enormous amount of information that is being published on a daily basis. It helps you distinguish the signal from the noise.

Content curation is not a new role for information professionals.  Since time eternal the role of finding, organizing and distributing information has been a central function. It is the value gained by the activities that needs to be emphasized in today’s competitive environment. Without understanding the contributions they are making to the overall process and products of their requestor, information professionals are missing opportunities. So know the value of the skills and market that to maintain a competitive edge in today’s knowledge economy.

Constance Ard, January 6, 2012


Multitasking Is a Devil: Concentration and Focus Are Important to Productivity

January 3, 2012

In recent years it seems that multitasking with a multitude of electronic devices is the key to productivity, at least per some. This New York Times article sets the stage for a transformative thought pattern that I can get behind.  In “The Year of Multitasker’s Revenge”  Phyllis Korkki discusses the impact that electronic devices and apps have had on today’s worker.

Of note, and I love the opportunity that is presented with this observation, is the need for more training. I think training information workers especially offers information professionals a new venue for offering valuable services.  The article also points out the impact of that multitasking has in today’s challenging economy and the rise of independent workers and the trend of unemployment are significant factors to consider.

I think the most notable offering in this article is the statement about the benefit of boundaries.

More workers will probably revolt against the idea that they must be “on” all the time, recognizing that both their work and personal lives will improve if they create stricter boundaries. Sometimes this expectation is self-imposed; at other times, it’s part of the corporate culture.

I think that for companies to be productive, innovative and capable they must understand the need for workers to dedicate time to think, plan, strategize and focus.  With that, rather than devices and constant connectivity, comes the opportunity to improve.

Constance Ard, January 3, 2012


Information Audit Meets Talent and Possibility Audit

December 13, 2011

I just recently finished drafting the text of my upcoming study from the Ark Group, Adding Value to Corporate Libraries and Information Services. I’m excited because I had  great input from various information experts such as Ulla de Stricker, Beth Maser, Connie Crosby, and so many more. (Yes this is a tease.) One of the things I determined as I wrote the book was that not only are information audits critical in corporate libraries but so too are talent audits.

Understanding the talents, interests and abilities of the information professional’s staff affords a world of possible new services, or at the very least, new and better ways to do those core functions that are so important to an organization’s ability to use information effectively.

So I encourage you to create an opportunity to assess the  possibilities that  will benefit your organization and inspire your staff.  Challenges are a great way to boost morale and employee engagement.  And new possibilities delivered by current staff, that is a definitely path to adding value.

Constance Ard, December 13, 2011


Taxonomy: It Just Isn’t Easy

November 17, 2011

I was intrigued to read a post over at TaxoDairy, a blog hosted by my friends at Access Innovations. “One Size Fits All Taxonomies” caught my attention because I’m a firm believer that all taxonomies, especially those at the enterprise level, need custom fits. Then I realized that the author was really calling into question WAND Inc.’s behemeth solution to taxonomies.

Many of the companies I work with are so small that the great and accurate work that can be done by Access Innovations isn’t the best answer. As the author explains:

Pre-set taxonomies and automated classification and tagging can be tempting, but as we all know, cookie cutter indexing isn’t comprehensive.

I totally agree that cookie cutter indexing has its flaws. However, after having created several custom taxonomies, I see the joy of a machine assisted taxonomies.  I think the blend of human and computer can work in the right environment.

Constance Ard November 17, 2011


Social Media Meets Intelligence Analysts aka Librarians

November 15, 2011

It’s hard not to take the opportunity to discuss the recent AP Exclusive: CIA Tracks Revolt by Tweet, Facebook. Librarians have hooked this live fish and held it up as the prize winner. And I agree this is a great example of the power of librarians.

I want to take a step back and talk about why the work that this particular team is important.

1) Open Source Content Through Social Media

Focusing on the wealth of information made available through Twitter and Facebook truly takes an expert because they have to be able to sift out the garbage effectively.  And while software can help it takes the human analyst to make a proper and accurate interpretation.

2) It’s not just th information skills that matter.

The article focused on the necessity to be proficient in foreign languages too.  Again geotagging could be helpful but its unreliable. In addition, it takes the human element to discern connotations in language.

3) It’s the complete picture analysis that matters.

Without context gathered from additional open source items such as news stories, the lone tweet is not useful.

From Arabic to Mandarin, from an angry tweet to a thoughtful blog, the analysts gather the information, often in a native tongue. They cross-reference it with a local newspaper or a clandestinely intercepted phone conversation. From there, they build a picture sought by the highest levels at the White House. There might be a real-time peek, for example, at the mood of a region after the Navy SEAL raid that killed Osama bin Laden, or perhaps a prediction of which Mideast nation seems ripe for revolt.

It is encouraging to note that the director, Doug Naquin of the center is confident that the team ” will find a way to adapt, as the enemy does.”

Constance Ard November 15, 2011


Inaccessible Information? Companies Must Show Proper Proof

November 9, 2011

The Gibson Dunn Mid-Year Electronic Discovery Law Update – Part 1  from Advanced Discovery gives a great overview of the report .

Sanctions, Legal Hold Processes, Cooperation and Inaccessible Information are looked at in this first blog post.  The author talks about one item of particular interest to Answer Maven: Inaccessible Information.  Since we are so interested in good information management practices, knowing where data lives and how users access data that caught our attention quickly.

What stood out from the overview was the advice that:

 Firms and corporations needing to claim inaccessibility should be prepared to prove that the data at issue is truly inaccessible, before making such a claim.

The Gibson Report points out that the courts have little tolerance for a failure to search ESI.

As in the past, courts continued to have little patience for claims of inaccessibility when a party simply failed to search relevant ESI. See Star Direct Telecom, Inc. v. Global Crossing Bandwidth, Inc., 272 F.R.D. 350, 358-59 (W.D.N.Y. 2011) (Payson, Mag. J.) (holding that ESI was not inaccessible “simply” because the producing party “elected not to search for archived [ESI],” particularly in light of failure to inform movant of that decision); IOWI, 2011 WL 2038714, at *4 (holding that producing party could not use inaccessibility as a defense for failing to search for ESI “more thoroughly than they apparently did” when they should have “explain[ed] why such a search would be too burdensome, costly or difficult” at the outset).

Thus Answer Maven is confident that Data Maps, good governance and appropriate information management practices and guidelines will serve companies well.  In today’s business environment there are few companies that do not create information electronically and the proof is in the pudding when it comes to proving good due diligence in production.

Constance Ard November 9, 2011

 

 


Librarians, Metadata Specialists, and Taxonomist Oh My

November 8, 2011

There has been a bit of discussion about librarians and the role they play in taxonomy and meta data. Some good some bad.  In Taxonomy and Metadata and Findability Influence Traditional Roles a good argument is made as to why librarians are important to these information activities.

The use of content management systems to store data makes metadata and taxonomies important to improved findability.  Information scientists are well suited to creating the organization for these systems.

With so many different systems to find information, it will be important for systems to talk to each other. In terms of taxonomies, information scientists can even get into building ontologies and using these to build relationships between different taxonomies.

It’s good to hear sensible explanations of why librarians are important in today’s information economy. Jeff Carr got it wrong in his discussion of Five Myths about Taxonomy and Sharepoint blog post. Librarians are the right people to build the access indexes in today’s information rich environment.

Constance Ard November 8, 2011


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